Delays may occur due to COVID-19

Most FAQs

Can I add parts to my order?

Because we work with an automated system, it is unfortunately no longer possible to change a placed order or to add items to it.
After placing your order it will be printed immediately after which it is sent to the warehouse for processing.
If you have not yet paid for the order online, you can of course create a new order.
Orders that are not fulfilled will be automatically cancelled after 14 days.

Are all the parts in stock?

Yes, we are a stock holding web-shop, our stock is 98%, so that we can process orders quickly.

What are the shippingcosts & deliverytime?

We ship to several countries around the world.
Look in the table below for all countries we send to, and the shippingcosts.

When we received your payment your package will be send to you as soon as possible, average delivery see table below.

Note, your order will be processed when you payment is received. Between the withdrawal of your account and the addition to our account can be a few days.

 

  Country Shipping costs
Shipping Company Free Shipping from
Deliverytime in business days Approximately
  Netherlands € 7.50 € 150.00 1-4
http://upload.wikimedia.org/wikipedia/commons/thumb/b/ba/Flag_of_Germany.svg/200px-Flag_of_Germany.svg.png Germany € 7.50   € 150.00 1-4
http://upload.wikimedia.org/wikipedia/commons/thumb/4/41/Flag_of_Austria.svg/200px-Flag_of_Austria.svg.png Austria  € 12.50   € 230.00 2-4
Australia

Depends on total. Check at shoppingcart.

   - 6-12
(Customs clearance may result in extra delay)
Aruba

€ 105.00

  - 6-12
(Customs clearance may result in extra delay)
Canada

Depends on total. Check at shoppingcart.

   - 6-12
(Customs clearance may result in extra delay)
 http://upload.wikimedia.org/wikipedia/commons/thumb/f/f3/Flag_of_Switzerland.svg/200px-Flag_of_Switzerland.svg.png Suisse / Switzerland

€ 29.95

   - 3-8
(Customs clearance may result in extra delay)
 http://upload.wikimedia.org/wikipedia/commons/thumb/9/9c/Flag_of_Denmark.svg/200px-Flag_of_Denmark.svg.png Denmark (Ex Islands)
 € 10.50
DKK 77
  € 239
DKK 1775
2-5
Faroe Islands € 39.00   - 3-8
(Customs clearance may result in extra delay)
Guadeloope € 105.00    - 6-12
(Customs clearance may result in extra delay)
  Norway  € 22.50    - 3-8
(Customs clearance may result in extra delay)
Vlag van Litouwen Lietuva € 30,00   € 425.00 3-8
  Finland  € 22.50   € 375.00 3-6
  France(Ex Islands)  € 9.95   € 250.00 2-5
  Greece  € 37.50   € 600.00 3-8
Guernsey € 39.00   - 6-12
(Customs clearance may result in extra delay)
  Hongary  € 30.00   € 425.00 3-8
Isle of Man € 60.00   - 6-10
  Ireland (Ex islands)
 € 27.50   € 375.00 3-6
  Italy  € 19.95   € 325.00 3-8
Jersey € 39.00   - 6-12
(Customs clearance may result in extra delay)
  Luxembourg  € 9.95   € 175.00 3-8
  Belgium € 9.95   € 150.00 1-4
  Poland  € 24.95   € 325.00 3-8
  Portugal  € 27.50   € 395.00 3-8
  Romania  € 22.50   € 425.00 4-8
  Slowenia  € 22.50   € 425.00 3-8
  Slovakia  € 22.50   € 395.00 3-8
  Spain  € 19.95   € 350.00 4-8
  Czech Republic  € 19.95   € 325.00 3-8
  United Kingdom  € 29.95   - 3-8
(Customs clearance may result in extra delay)
United States Depends on total. Check at shoppingcart.   - 6-12
(Customs clearance may result in extra delay)
  Sweden  € 15.00   € 325.00 2-5
  Estonia  € 25.00   € 425.00 3-8
  Croatia  € 30.00   € 475.00 3-8

 

 

Can I return parts?

Returning parts is possible till 60 days after receiving your order. This is only possible for new and unused parts.

Note, You can't sent back electrical parts.
 
In case you want to return parts make sure that the original package is unharmed and are packed in an extra box.

Packages wich are covered in oil, have greasy fingerprints on them or are packed in a ot of tape will not be accepted by us.

After that, you can download this form, and add it to the package.

When returning a package it is your responsibility to have enough postage, packages without this or underpaid packages will not be accepted.

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